How do I have my computer configured
for use on the Cushing Academy network?
All Cushing laptop program computers will be shipped directly to the Technology Department. The Technology Department will add your network user profile as an administrative account on your laptop and add the laptop to the network domain. If you have removed your laptop from the domain over the summer, at registration you may drop off your computer at the Technology Office for configuration. If you have questions regarding adding your computer to the network contact the Technology Department directly at 978-827-7171.
Can I use AOL at Cushing? What about
other Internet software?
AOL is accessible from the Cushing Network. However, the Technology Department at Cushing does notsupport AOL or any instant messaging software. Since the Cushing Network is protected by a firewall, not all Internet software is supported due to security reasons; Internet Explorer and Mozilla Firefox work fine. The primary function of the Cushing Network is educational. Therefore, Cushing Academy reserves the right to restrict access to non-educational services.
What happens if my
computer breaks? What do I do about repairs?
Cushing will provide, free of charge, network configuration, CushNet installation and file server support. We will also help with small repairs and repairs covered by the warranty. The Technology Department encourages students to repair their own machine by contacting the computer or software manufacturer directly.
Cushing provides direct support and manufacturer support assistance for computers bought through the school laptop initiative. Repairs typically take a week but at times of high demand may take longer. In the event of a computer malfunction, students who buy under the program are provided with a loaner from the Cushing Academy Technology Department if available. The Technology Department does not support computers which were not bought through the Cushing Laptop program. Cushing does not provide support for non-academic hardware or software. This includes the installation/repair of games, Instant Messaging software, or AOL. Your child should have all computer hardware and software installed and tested before coming to school.